Customer Satisfaction: How Not to Piss People Off (VIDEO)
Simple things your brand can do to that make a big difference to customers
About Megan Berry
Megan Berry was formerly the Senior Marketing Manager at Klout, where she built the community and brand behind Klout from early 2010, when she joined as their fourth employee.
She has spoken about influence and community at numerous conferences including Lucky’s FABB conference, Socialize, Social Media Camp, Wappow Emerging Media, Columbia School of Journalism and, soon, SXSW. She graduated Phi Beta Kappa from Stanford University.
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